職責(zé)描述：
1.Keep good communication with the customer during problem investigation process to make sure the customer is always satisfied with the response or action plan of the plant; Complete the initial/final 8D report to customer on time;
2.Conduct visit to the customers if necessary, e.g. report presentation, customer application checking or some important fact-to-fact meeting/discussion;
3.Arrange Failure analysis, coordinate with various functions to find the root cause and corrective / preventive actions on response to customer complaint;
4.Lead an internal team from different among different functions/plants/regions to perform problem investigation through 8D methodology, find the root cause and take exact actions.
任職要求：
1.BS in Technical Field; Good command of English both in spoken and written.
2.Knowledge & Experience of electronic components experience in ceramic capacitor is prefferred.
3.Excellent soft skills of handle customer service, familiar with failure Analysis and 8D Corrective Actions report;
4.Strong team building and leading skill. Ability to drive/coordination the team across functions, departments, plants and oversea teams (USA/Mexico/Europe) to resolve any quality issues timely.

KEMET是全球領(lǐng)先的電容器生產(chǎn)商，在業(yè)界擁有很高的聲譽(yù)。公司自1919年成立，總部座落于美國(guó)南卡羅納州格林維爾市。我們的目標(biāo)是成為最好的電容器制造商，這意味著我們致力于開發(fā)、生產(chǎn)和市場(chǎng)創(chuàng)新，提供完善的全套解決方案，達(dá)到并超越客戶的需求和期望，從而成為客戶優(yōu)先選擇的供應(yīng)商。同時(shí)，我們也希望吸引越來越多的具有全球理念、創(chuàng)新思維及高度工作激情的人才加入我們的團(tuán)隊(duì)。
目前蘇州基美有兩個(gè)事業(yè)部，分別生產(chǎn)有機(jī)鉭電容和有機(jī)鋁電容，員工約有1300人。
在基美，人才是我們最珍貴的財(cái)富。為此我們提供富有競(jìng)爭(zhēng)力的薪酬，系統(tǒng)的培訓(xùn)和發(fā)展計(jì)劃以及形式多樣的知識(shí)分享機(jī)會(huì)以滿足內(nèi)部人才的發(fā)展。同時(shí)，基美致力于創(chuàng)造挑戰(zhàn)、發(fā)展、參與、創(chuàng)新及成就感的文化，包括全員參與、團(tuán)隊(duì)合作、教育與培訓(xùn)、員工激勵(lì)以及員工滿意等，以確保我們能夠朝著我們的商業(yè)和質(zhì)量目標(biāo)攜手前行。 俗話說“英雄所見略同”，試想我們?nèi)蛩袉T工攜手同心、集思廣益，那么我們將會(huì)從容應(yīng)對(duì)電容器行業(yè)的任何挑戰(zhàn)。
歡迎加入基美，我們將為你邁向職業(yè)成功之路提供有利支持。在這里，你將了解核心電子半導(dǎo)體產(chǎn)品和世界先進(jìn)的工藝技術(shù)，并將與基美全球的技術(shù)專家一起工作學(xué)習(xí)，并且職業(yè)經(jīng)理人將成為你的良師益友。