As a Customer Service / Sales Administration Representative you will interact with our manufacturer representatives, distributors, customers, and direct sales force. The focus of your work can be on pre-sale, post-sale, or both. Job Responsibilities:Communicate daily via phone and email with Allegro’s customers/distributors in China.Order Management, from entering, backlog to delivery. PO Audit support.Logistic coordination, from standard order to sample, RMA, etc.Customer profiles maintain, from new account creation to closure, and EDI engagement.Provide accurate, valid, and complete sales forecast by using the right analysis methods/tools and system update in real time.AR coordination from invoice matching to payment close.POS, Inventory tracking, with both direct customers and distributors.Handle customer complaints and provide appropriate solutions and ****natives within the time limits follow up to ensure resolution.Coordinate with each territory to transfer business from CP to delivery.Manage opportunity tracking database / CRM system.Coordinate documentation requests internally and externally, PCN, ROHS, IMDS, PPAP, etc.Build sustainable relationships and trust with customers through open and interactive communication.Identify and assess customers’ needs to achieve satisf**** and scorecard grades.Organize and lead delivery topic meetings if needed.Take the extra mile to engage with KEY customers, not limited to meaningful meetings, visits, etc.Other reports/data/activities assigned by the supervisor.Requirements:Bachelor's degree, no limitation in majorWorking experience in semiconductor corp. as Inside Sales or Customer Service is a plusGood oral and written English is MUSTProficient computer skills (MS Word, Excel, PowerPoint, Outlook)Good organizing and planning skillsExcellent communication and interpersonal skillsAbility to work under pressure with a willing-to-learn and “can do” attitude

At Allegro MicroSystems, we’re passionate about developing intelligent solutions that move the world toward a safer and more sustainable future – while giving our customers a competitive edge. With more than 50 years of experience developing advanced semiconductor technology and application-specific algorithms, Allegro is a global company in power and sensing solutions for motion control and energy-efficient systems. Through our innovations, we are helping our customers make breakthrough advancements in areas like advanced mobility, green energy, and factory automation. Each year, we ship over one billion units into these applications to support our 10,000+ customers around the globe, including over 50 automotive OEMs.Our diverse team of 3,500+ employees is spread across 13 countries, powering our global engineering, manufacturing, and support and enabling our innovations. That’s why we work hard to create a collaborative, energetic environment that rewards ingenuity and helps our employees make a difference every day.Head over to for more information.